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Privacy Policy

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1. Introduction
Kanga Sports Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or interact with us in any way. By using our website and providing your personal data, you consent to the practices described in this policy.

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2. What we collect
We may collect the following personal data:

  • Personal details: such as your name, job title, and contact information (email, phone number).

  • Demographic information: including postcode, preferences, and interests.

  • Technical data: such as IP addresses, browser types, and website usage data collected via cookies.

  • Other information: including details from customer surveys or promotional offers

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3. How we use the information we gather
We collect your information for the following purposes:

  • Providing services: To offer you our services, respond to inquiries, and fulfil orders or requests.

  • Customer support and communication: To provide you with customer service, support, and updates on our products or services.

  • Marketing: To send you promotional emails or information about new products, special offers, or updates, provided you’ve opted in to receive such communications.

  • Improving services: To analyse the effectiveness of our website and services, and to improve customer experience.

  • Market research: Occasionally, we may contact you for market research purposes using the contact details you have provided. You may be contacted by email, phone, or mail.

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4. Legal basis for processing personal data
We rely on the following legal bases for processing your personal data:

  • Consent: For certain marketing and communication purposes, we will obtain your explicit consent (e.g., email marketing).

  • Contractual necessity: For providing services to you or fulfilling contracts.

  • Legitimate interests: For purposes of improving our services, preventing fraud, and managing customer relationships.

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5. Sharing your data
We do not sell, rent, or trade your personal data. However, we may share your information with third parties in the following circumstances:

  • Service providers: We may share your information with trusted third-party service providers who assist us in running our business (e.g., website hosting, payment processing).

  • Legal obligations: We may disclose personal data when required by law, regulation, or legal process.

  • Business transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

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6. Security
We take the protection of your personal data seriously. We implement physical, technical, and administrative measures to safeguard your personal information against unauthorised access, disclosure, alteration, and destruction. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the security of any data transmitted to us.

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7. Your rights
Under data protection laws, you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete personal data.

  • Deletion: You may request that we delete your personal data in certain circumstances.

  • Restriction: You have the right to ask us to restrict the processing of your personal data in certain situations.

  • Objection: You can object to the processing of your data for direct marketing or on grounds relating to your particular situation.

  • Data portability: You can request the transfer of your data to another organisation.

  • Withdrawal of consent: If we rely on consent for processing your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

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8. Cookies
Our website uses cookies to enhance your user experience and analyse website traffic. You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

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9. Data retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required by law or for contractual obligations.

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10. Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to check it periodically.

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11. Contact Us
If you have any questions or concerns about how we handle your personal data, or if you wish to exercise your rights, please contact us at:

Kanga Sports Ltd

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